The AFSO21 mobile app demonstrates the tools and methodologies used while conducting training, and facilitating a continuous process improvement event. It is a reference resource to the many different tools, definitions, and acronyms used while performing facilitation and leading teams through the Air Force 8-Step Problem Solving Model to identify and eliminate waste and variation in processes. It focuses specifically on the interactive use of multiple facilitation and problem solving tools primarily identified in the AFSO21 Playbook with the ability to input data into applicable tools and produce an output (results).
The majority of information centers on the Air Force 8-Step Problem Solving Model with content that includes a glossary of terms (as listed in the AFSO21 Playbook), description and use of tools and methodologies, and information related to Lean, Six Sigma, Theory of Constraints, and Business Process Reengineering. A comparison of the 8-Step Model, DMAIC, and PDCA is included. Detailed content thoroughly addresses the applicability and content of the USAF 8-Step A3 Certification Rubric, and interactive use of each individual step of the 8-Step Problem Solving.
AFSO21, AFSO, Lean Six Sigma, CPI, Continuous Process Improvement, Smart Operations, Air Force, AETC, DMAIC